Legal
Terms of Service
Effective date: 5 August 2026 · Last updated: 22 July 2026
These Terms govern your use of the ILYAL mobile application, the websites at ily.al and ilyal.app, and any related services (together, the "Service").
Please read Section 15 (Dispute Resolution and Arbitration) carefully. It requires most disputes to be resolved by individual arbitration rather than in court, and it waives your right to participate in a class action. You may opt out of arbitration within 30 days of first accepting these Terms.
By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old to use the Service. The Service is designed for adults in romantic relationships and is not directed at children.
By using the Service you represent that:
- You are 18 years of age or older;
- You have the legal capacity to enter into a binding contract;
- You are not barred from using the Service under the laws of your country of residence or any applicable sanctions regime;
- You have not previously had an ILYAL account terminated for breach of these Terms.
If we learn that a user is under 18, we will terminate the account and delete the associated personal data.
2. Your Account
2.1 Registration
You may create an account using LINE, Apple, or Google sign-in, or another method we offer. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
2.2 Accuracy
You agree to provide accurate information and to keep it up to date. You may not create an account on behalf of another person without their authorisation, or impersonate anyone.
2.3 Multiple accounts
You may hold more than one ILYAL account — for example, if you sign in with different providers, each sign-in creates a separate account. That is expected and permitted.
However, you may not create or use accounts to evade a suspension or termination, to gain an unfair advantage in gameplay against a partner, or to abuse promotional offers. Doing so is a breach of these Terms.
3. The Couple Account
3.1 What a Couple Account is
The Service operates around a Couple Account: a shared space created when two individual accounts link with one another. One partner invites; the other accepts by opening the invite and joining. On acceptance the Couple Account is formed, and each partner is shown the pairing and can immediately dissolve it with a single action if the pairing is wrong. A Couple Account therefore exists only where neither partner has rejected it — either partner may end it at any time.
Your individual account remains yours. The Couple Account is an additional layer that exists only while both partners are linked.
3.2 Shared content and shared visibility
You understand and accept that when you are linked to a partner:
- Your partner can see content you send within the Couple Account, including daily messages and photos;
- Your partner can see gameplay information about you, including whether and when you tapped, your streak, and your point balance;
- Certain records (such as the couple streak and shared history) belong to the Couple Account rather than to either individual.
Do not send anything through the Service that you would be unwilling for your partner to retain. Content you send may be retained by the Service and may remain accessible to your partner as described in Section 4.
3.3 You are responsible for your own content
ILYAL does not mediate your relationship. We do not verify the accuracy of anything either partner says or does inside the Service, and we are not a party to your relationship.
4. Unlinking, Breakups, and Account Deletion
This section describes what happens to shared content when a relationship changes. It is one of the most important parts of these Terms.
4.1 Unlinking
Either partner may unlink at any time. When one partner unlinks:
- The Couple Account enters a dormant state;
- Content previously shared within the Couple Account remains accessible to both partners for 30 days;
- At the end of 30 days, the link is permanently dissolved unless both partners have re-linked;
- Couple-level records including points and streaks are frozen.
4.2 Your choice at unlink
At the point of unlinking, we will ask you what you want to happen to photos and messages you have sent:
- Delete now — your sent content is deleted immediately;
- Retain — your sent content is preserved in case you and your partner re-link in future.
If you choose to retain, we hold that content on the basis of the choice you have made, and you may change your mind at any time by contacting us or using in-app controls where available.
4.3 Deleting content you sent
You may delete content you have sent at any time, whether or not you are still linked. Deleting content you sent does not delete content your partner sent to you.
4.4 Content that depicts you
If your partner has sent content in which you appear, you may request its removal even though you did not send it. See our Privacy Policy for how to make that request and how we assess it.
Where content depicts both partners and one partner objects to its retention, we may remove it. We will generally give the other partner advance notice before removal so they can retain a personal copy on their own device. Our decision in these cases balances the rights of both people involved.
4.5 If your partner deletes their content
If your partner deletes all content they sent, or deletes their account, you retain content you sent. The Couple Account will be in a state where one side is empty. You will be able to leave the Couple Account at any time, and the link dissolves automatically after 30 days.
4.6 Account deletion
If you delete your account:
- Your Couple Account is frozen for 30 days;
- Your partner is notified that you have deleted your account and that the Couple Account will dissolve after 30 days unless you return;
- If you restore your account within 30 days and your partner has not left, the Couple Account is reactivated;
- After 30 days, your account and personal data are permanently deleted in accordance with our Privacy Policy, and the Couple Account is dissolved.
4.7 Re-linking
If you and a former partner re-link, we may offer to restore content that was retained under Section 4.2. Streaks are never restored. Points and wishes may be restored at our discretion where they were frozen with the previous Couple Account.
Re-linking with a different partner always starts a new Couple Account with no restored history.
5. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose;
- Send content that is harassing, abusive, threatening, defamatory, or that depicts sexual content involving minors;
- Send content depicting any person without their consent;
- Send content you do not have the right to send;
- Attempt to gain unauthorised access to the Service, other accounts, or our systems;
- Use bots, scripts, automation, emulators, or modified clients to interact with the Service, including to gain an advantage in gameplay;
- Reverse engineer, decompile, or disassemble the Service except to the extent this restriction is prohibited by applicable law;
- Interfere with or disrupt the Service or the servers and networks it runs on;
- Scrape, harvest, or collect data about other users;
- Resell, sublicense, or commercially exploit the Service;
- Circumvent any measure we use to enforce these Terms.
5.1 Anti-cheating
Gameplay in ILYAL depends on timing. Manipulating device time, intercepting or spoofing notifications, or using automation to tap on your behalf undermines the Service for your partner and for other users. We may reset points, break streaks, suspend, or terminate accounts we determine to be engaged in such behaviour.
6. Content and Licence
6.1 Your content stays yours
You retain ownership of the photos, messages, and other content you submit to the Service ("Your Content").
6.2 Licence to us
You grant ILYAL a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, and display Your Content solely for the purpose of operating and providing the Service to you and your linked partner.
This licence is limited. It does not permit us to publish Your Content publicly, use it in marketing, or share it with third parties except as described in our Privacy Policy. The licence ends when the content is deleted, subject to reasonable backup retention periods.
6.3 Our content
The ILYAL name, logo, brand, visual design, game mechanics as expressed in the app, software, and all other materials we provide are owned by ILYAL LLC and protected by intellectual property law. We grant you a limited, personal, non-transferable, revocable licence to use the Service for its intended purpose. No other rights are granted.
6.4 Feedback
If you send us suggestions or feedback, we may use them without restriction and without owing you compensation.
7. Purchases, Subscriptions, and Refunds
7.1 The core game is free
The daily race, the daily message, the streak, and the wishes reward system are free and we do not currently intend to charge for them.
7.2 Paid items
We may offer optional paid features, including subscriptions and one-time in-app purchases. Prices are displayed in the app before purchase and vary by region.
7.3 All billing is through Apple and Google
All purchases are processed by Apple (App Store) or Google (Google Play), not by ILYAL. Your purchase is subject to the terms of the relevant app store in addition to these Terms.
We may use third-party subscription infrastructure to manage entitlements, but payment is still taken and held by Apple or Google.
7.4 Subscriptions renew automatically
Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before renewal. You must cancel through your Apple or Google account — deleting the ILYAL app does not cancel a subscription.
7.5 Refunds
We cannot issue refunds. Because Apple and Google process all payments, refund requests must be made directly to them under their respective policies. We will help you understand the process if you contact us, but we have no ability to reverse a charge.
This does not affect any non-waivable statutory refund or cancellation rights you have under the consumer law of your country of residence.
7.6 One partner pays, both benefit
Where a paid feature unlocks benefits for a Couple Account, purchase by one partner may grant access to both. If the couple unlinks, entitlements remain with the purchasing account.
7.7 Changes to pricing and features
We may change prices, introduce new paid features, or discontinue features. Where a change materially reduces a feature you are actively paying for, we will give reasonable notice and you may cancel.
7.8 Virtual items have no cash value
Points, wishes, mystery boxes, and similar in-app items are licensed to you for use within the Service. They are not property, have no monetary value, cannot be transferred or exchanged outside the Service, and cannot be redeemed for cash. We may adjust their availability, cost, or function at any time.
8. Wishes and Real-World Acts
The Service allows partners to exchange playful wishes (formerly called "vouchers") representing acts of affection ("a massage", "cook my favourite meal", and similar).
These are between you and your partner. They are not enforceable by us and we are not involved in them. ILYAL does not guarantee that any wish will be honoured, and we take no responsibility for anything that does or does not happen in the real world as a result.
You must not create, request, or grant wishes involving anything unlawful, coercive, or non-consensual. Consent between partners is always required regardless of what any wish says. A wish is never consent.
9. Notifications
The Service depends on push notifications. Gameplay timing, including the notification that begins the daily race, is delivered through your device's notification system.
We cannot guarantee that notifications will be delivered on time or at all. Delivery depends on your device, operating system, network, and notification permissions. We are not responsible for gameplay outcomes affected by notification delays.
You can disable notifications in your device settings, but doing so will significantly reduce the usefulness of the Service.
10. Service Availability and Changes
We provide the Service on an ongoing basis but do not guarantee uninterrupted availability. We may modify, suspend, or discontinue any part of the Service at any time.
We are an early-stage product and features will change. Some features described in our public materials are planned rather than available.
11. Suspension and Termination
11.1 By you
You may stop using the Service at any time and delete your account through the app.
11.2 By us
We may suspend or terminate your account if:
- You breach these Terms;
- We are required to do so by law;
- We reasonably believe your use poses a risk to other users, to us, or to third parties;
- Your account has been inactive for an extended period;
- We discontinue the Service.
Where practical and lawful, we will give notice. For serious breaches — including content involving minors, harassment, or attempts to compromise the Service — we may act immediately and without notice.
11.3 Effect of termination
On termination, your right to use the Service ends. Sections 6.3, 7.8, 8, 12, 13, 14, 15, and 17 survive termination.
12. Disclaimers
The Service is provided "as is" and "as available". To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade.
We do not warrant that:
- The Service will be uninterrupted, secure, or error-free;
- Notifications will be delivered reliably or on time;
- Content will not be lost;
- Any defect will be corrected;
- The Service will improve your relationship or produce any particular outcome.
ILYAL is a game and an entertainment product. It is not relationship counselling, therapy, or professional advice of any kind. If you are experiencing relationship difficulties, abuse, or mental health concerns, please seek help from a qualified professional or a relevant support service in your country.
Some jurisdictions do not allow the exclusion of certain warranties. Where that is the case, the exclusions above apply only to the extent permitted.
13. Limitation of Liability
To the fullest extent permitted by law:
We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of data, loss of goodwill, emotional distress, or damages arising from your relationship or its end, however caused and under any theory of liability.
Our total aggregate liability arising out of or relating to these Terms or the Service is limited to the greater of:
- The total amount you paid to us (or to Apple or Google for ILYAL purchases) in the 12 months before the event giving rise to the claim; or
- USD 100.
These limitations apply even if a limited remedy fails of its essential purpose, and even if we were advised of the possibility of the damages.
Some jurisdictions do not allow certain limitations of liability. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded. Where such limitations are not permitted, our liability is limited to the minimum extent permitted by applicable law.
14. Indemnity
You agree to indemnify and hold harmless ILYAL LLC, its members, officers, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of:
- Your breach of these Terms;
- Content you submit to the Service;
- Your violation of any law or of the rights of any third party, including your partner.
This section does not apply to the extent prohibited by the law of your country of residence.
15. Dispute Resolution and Arbitration
Please read this section carefully. It affects your legal rights.
15.1 Informal resolution first
Before starting any formal proceeding, you agree to contact us at legal@ilyal.app with a description of your claim. We will try in good faith to resolve it. If it is not resolved within 60 days, either party may proceed.
15.2 Agreement to arbitrate
Except as set out below, you and ILYAL agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, rather than in court.
Arbitration will take place in Sheridan, Wyoming, or — at your election — remotely by video or on documents alone. Judgment on the award may be entered in any court of competent jurisdiction.
15.3 Class action waiver
You and ILYAL agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims.
If this waiver is found unenforceable as to a particular claim, that claim must proceed in court and is severed from arbitration.
15.4 Exceptions
This section does not apply to:
- Claims that qualify for small claims court in your jurisdiction, provided they remain individual;
- Requests for injunctive relief relating to intellectual property or unauthorised access to the Service;
- Any dispute where arbitration is prohibited by applicable law.
15.5 Your right to opt out
You may opt out of this arbitration agreement within 30 days of first accepting these Terms by sending an email to legal@ilyal.app with the subject line "Arbitration Opt-Out" and including the email address associated with your account.
Opting out does not affect any other part of these Terms, and will not disadvantage your use of the Service.
15.6 Users outside the United States
If you are a consumer resident in the European Economic Area, the United Kingdom, Thailand, or another jurisdiction whose law does not permit pre-dispute arbitration agreements or class waivers in consumer contracts, this Section 15 does not apply to you to the extent it conflicts with your mandatory local law. You may bring proceedings in the courts of your country of residence, and we may bring proceedings there.
16. Governing Law
These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict of laws rules. Where Section 15 does not apply, the state and federal courts located in Wyoming have exclusive jurisdiction, and you consent to personal jurisdiction there.
This does not deprive you of the protection of mandatory consumer law in your country of residence. If you are a consumer in the EEA, the UK, Thailand, or another jurisdiction with non-waivable consumer protections, you retain the benefit of those protections and may bring proceedings in your local courts where local law entitles you to do so.
17. General
Changes. We may update these Terms. If a change is material, we will give notice in the app or by email at least 14 days before it takes effect. Continued use after the effective date means you accept the change. If you do not accept, stop using the Service and delete your account.
Severability. If any provision is held unenforceable, the rest remains in effect and the unenforceable provision is modified to the minimum extent necessary.
No waiver. Failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and ILYAL regarding the Service.
Apple-specific terms. If you downloaded the app from the Apple App Store, you acknowledge that these Terms are between you and ILYAL only, not Apple; that Apple has no obligation to provide support for the app; that Apple is not responsible for any product warranty or third-party claims relating to the app; and that Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Google-specific terms. If you downloaded the app from Google Play, your use is also subject to the Google Play Terms of Service.
Language. These Terms are written in English. Any translation is provided for convenience. In the event of a conflict, the English version governs, except where local law requires otherwise.
18. Contact
30 N Gould St Ste N
Sheridan, WY 82801
United States
General enquiries: team@ilyal.app Legal and privacy: legal@ilyal.app
Because someone has to say it first.